1. Enable a consumer-directed regional planning process and service delivery system
2. Expand Consumer-operated services and programs
3. Establish regional consumer ombudsmen
5. Increase capacity for providing recovery-based educational opportunities
6. Develop a pilot program for consumers using assistive technology & EPAT
7. Interactive Website to be used by all stakeholders
Interactive Website
Proposal Text:
VII. Service: Establish an interactive recovery website to be used by all stakeholders.
An interactive consumer-operated website would bridge the gap between the numerous delivery sites and services across the region. Any number of sites and services could be accessed by consumers, family members or providers to collaborate, cooperate and dynamically communicate among all to instill hope and move toward a better integrated system of care to support individual consumers in their recovery. This website would support all other recovery initiatives within the region and collaborate with the Regional Recovery Program Director and Consumer Ombudsmen throughout the region.
Funding Request:
A. Training, Technical Assistance, Planning, Startup, HW, SW, Domain, Hosting, Overhead
Funds to support training and technical assistance for consumers to plan for and implement website, initial start up costs including hardware and software, domain registration, hosting fees and overhead expenses.
Website Startup Discussion
B. Part Time Position
Funds to establish (1) part-time consumer-held position that will create, maintain and share the website. Maintenance tasks would include updating website with recovery-based resources, research and articles, a calendar of training and educational and scholarship opportunities, and minutes of area workgroups and committees working to improve recovery-oriented services in the region. Funds for position(s) to include salary and operating costs.
Website Position Discussion
Budget Summary:
Initial start up and technical assistance $20,000
Part time support position 30,000
Website Budget Discussion
Implementation Dates: July 2006
Website Implementation Discussion
Training Needs:
Needed training to implement this service will include training and technical assistance to plan for and implement website, including education on needed hardware and software and management of linked fees and overhead expenses; training for consumers and other stakeholders to utilize the interactive website.
Website Training Needs Discussion
Service Development Contact Person (Name, Phone, Email) Jerry
Website Contact Person Disussion
Utilization Management Structure:
Specific utilization management structure will be determined by the Regional Recovery Program Director in consultation with the Recovery Workgroup.
Website Utilization Mgmt Structure Discussion
Planned Outcome Measures:
Increased awareness regarding consumer developed programs, recovery activities and initiatives and contributions on the regional, state and federal levels with the assistance of online communication and technology.
Website Outcome Measures Discussion
Peer Provider Opportunities:
The following opportunities are available to peers as part of this service: involvement in selection of position to create, maintain and share the website; position will be consumer-filled.
Website Peer Provider Opportunities Discussion
Expected Impact on State Facility Utilization:
Consumers involved in this program could be more autonomous in managing their own recovery. Based on this, one could expect more individualized and successful services to address individual needs, support individual recovery and potentially avert a crisis which could lead to hospitalization. We are unable to predict however, the direct impact on state facility utilization.
Website Impact Discussion
Consider wiki based on group feedback.
Interactive
Looking up the quick word choice Interactive in an encyclopedia (wikipedia.org), and maybe dynamic would have been better.
Static
Static pages published by a webmaster and unchangeable seemed to be what the group was aware of, and frankly what the user experience of many mh system users (i.e ["provider's way or the highway"]) and there is more collaborative tools out there like wikis, chat, forums, custom designed applications, teleconferencing, web cams, video conferencing, etc.
Potential Issues:
Training and cultural change
- A wiki is like a whiteboard on the web, though mostly textual, you may be able to add graphics in the form of pictures and files inserted inline.
- People who think they write on biblical tablets, may not like wikis, in that even the Bible is subject to interpretation and revision.
- If you would like something to not be changed, create a PDF file, which is not easily editable.
- The locking pages feature in pbwiki is another way, but we have not purchased that level of service or ala carte item...
Update nofifications
- When you login to pbwiki you can add your email address and a check box where you can be notified of changed to the wiki. This reduces needing to check each page of the wiki for changes.
- You can also change the notification settings (in the bottom of the page).
- Plus looking at AllChanges for the latest updated pages.
- THE + SYMBOL ON AllChanges WILL SHOW THE CHANGED SECTIONS OF THE PAGE
Unwanted changes
As we may see with wikis, changing things is good and bad. This pbwiki is password protected, so not as easily changable as any citizen editing might want, but a starting place. Bots can come in and deface wikis like vandals doing graffiti, but we are a very small target for that right now.
User Accounts
Other (more complex) wikis have more user account features like user talkback, more site map like menu items, etc but would require conversion, rehosting, and advanced wiki trainings.
Lack of time
More later, but need to get more ready for meeting tomorrow (7/10/2006).
20061222 Lack of time and pay is a continual problem...
Wiki Signatures
Many wikis have a signiture to make easier to know who wrote what... Trying one below.
~~~~ (easy signature) is not recognized on this wiki :-(
Team Members: Jerry, Phil, Doug
Website Emails
General Website Hosting
Phil of NAMI-PW offered to front the money for hosting website based on a conversation with Jim T of Fairfax Falls Church CSB fame at a Steering Committee meeting.
Insert general website hosting offer minutes and emails here...
Wiki Hosting
From: Phil
Date: Jul 11
See: [http://www.siteground.com/wiki-hosting.htm]
Is this what you were thinking about for at least a start-up wiki-based interactive website service? Should we do this? They include the domain name registration with the package.
If this is something we should do, NAMI will underwrite the $60/annum fee for at least the first year, and we could negotiate future support if/as needed.
We would need a system admniistrator for this system for both Internet domain name registration and for wiki systems administration. That would be name, address, phone number, and e-mail address. NAMI (or me, acting for NAMI-NoVA/NAMI-PW) would provide any billing information and pick up the specific charges. If necessary, we/NAMI could act as systems administrator and just pass all access information, etc., to you ... if that's possible.
Just let me know and we'll get more details to go forward.
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Website wiki presentation overhead projector/ internet access email
From: Sharon
To: Jerry, Beth, Beverly, Bill, Craig, Diane, Doug, Gail, Jodie, Julie, Kay, Kerrie, Larry, Lauren, Linda, Mary, Mary, Myra, Nicholle, Pam, Phil, Ray, Sherry, Sue, Sylisa, Tom
Date: Jul 25, 2006
I’ve confirmed with our IT person that outside users cannot access our internet network with their own laptop; however, outside users can reserve & use the Institute’s LCD projector with the laptop.
I’ve already reserved the room A2 (downstairs) and the LCD & laptop for our next meeting on the 14th, 1-3 pm. That will allow you to pull up & demonstrate the website to all to get additional feedback. Our IT person will be there also to assist in case there’s anything unusual about our setup you may not be familiar with.
Thanks, Sharon
Wiki Notes
wiki training
General Wiki Background
Wiki Tasks
menu structure
- learning wiki
- getting feedback to see what people think of editing and using a wiki for collaboratively creating group documents for progress, planning and reporting
- putting up drafts of the Proposal
edited out for later use ;-)
and filling in the shell proposal Service Work groups pages
- improve Workgroup members individual pages
- learning
- sandbox editing
- personal stories
- creativity
Wiki tradition has UserPages
- discuss,
- share with a group
- talk back
- each person's personal definition of recovery
- commenting on group process
- artwork
- interests
- issues
- discussions
- startups
- projects
Wiki administration procedures
future [NoVAPeers.org] website
technical and policy issues
user accounts
accessibility checks
browser experiences
considering Domain Registration Services
hosting options
purchasing upgrades
website design
requirements
general
each of the project service areas
menu structure
components
site map
proper web design
user needs
training needs
Website Presentation & Training
access to an internet connection
computer projector
Institute
RRWG
Website General Discussion
Please add your comments about adding to the wiki, ease of use, training requirements, other ideas, etc...
Page History
20061222 Jerry
- Quick edit while rushed with other stuff...
- This page really needs to be broken down into smaller sections to make it readable...
200609xx Jerry
- created this page starting as a description of the service area, added proposal text, then started making the flat text more wiki friendly by bracketing each jargon type term.
- this comment moved to Wiki Issues, as it was the bottom line and rather important
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